Privacy Policy

Your privacy is important to us. AI Pilots (operated by Chanise Marie Avery DBA AI Pilots, EIN: 41-5034361, headquartered at 39307 Jefferson Dr, Palmdale, CA 93551) respects your privacy regarding any information collected across our website (https://aipilots.site) and services we operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Common data collected includes:

• Name and contact information (when you fill out a form)
• Project details (when you request a quote)
• Usage data (analytics to help improve the site)

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Notify you about changes to our services
• Allow you to participate in interactive features when you choose to do so
• Provide customer support

3. Security

We prioritize the security of your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

5. Contact Us & Legal Entity Information

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

AI Pilots
Legal Operating Entity: Chanise Marie Avery DBA AI Pilots (Federal EIN: 41-5034361)
Headquarters: 39307 Jefferson Dr, Palmdale, CA 93551
Direct Support Line: (661) 486-4600
Inquiries & Support: hello@aipilots.site | legal@aipilots.site

6. Third-Party Integrations & API Data

AI Pilots utilizes third-party APIs (including Google and Meta) to provide seamless omni-channel automation. We adhere strictly to secure data handling policies:

• Google API Services Usage Disclosure: AI Pilots's use and transfer to any other app of information received from Google APIs will adhere strictly to the Google API Services User Data Policy, including the Limited Use requirements. Your Google Calendar data is securely accessed solely to facilitate AI appointment booking and is never sold.
• Meta & WhatsApp Business API: When connecting your Meta or WhatsApp Business account, we authenticate using standard OAuth protocols. We securely store the access token required to enable conversational analysis and routing within your AI Pilots dashboard. Standard messaging rules apply.

7. Data Deletion Instructions

You have the absolute right to request the complete permanent deletion of your data and any third-party API tokens (Meta, Google, Vapi) connected to your AI Pilots account. To initiate a full data deletion request, follow these strict instructions exactly:

• Send an email directly to our system Data Protection Officer at: legal@aipilots.site
• Use the exact subject line: "Data Deletion Request"
• Include the email address associated with your active AI Pilots account.
• Within 48 hours, our engineering team will permanently purge 100% of your user data, MongoDB records, active OAuth sessions, and Meta/Google API tokens from our heavily encrypted servers.

8. SMS & Mobile Information Privacy

Your mobile information is strictly protected. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Text messaging originator opt-in data and consent will never be sold, rented, or shared with external entities. If you have any questions regarding your mobile information privacy or wish to revoke your consent, please contact our Data Protection Officer at hello@aipilots.site or call (661) 486-4600.